{"id":8273,"date":"2026-04-24T10:05:49","date_gmt":"2026-04-24T14:05:49","guid":{"rendered":"https:\/\/www.mission-b2b.com\/?page_id=8273"},"modified":"2026-04-24T10:06:15","modified_gmt":"2026-04-24T14:06:15","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/www.mission-b2b.com\/fr\/terms-and-conditions\/","title":{"rendered":"Terms and conditions"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div data-vc-parallax=\"1.5\" data-vc-parallax-image=\"https:\/\/www.mission-b2b.com\/wp-content\/uploads\/2024\/11\/dark-bg1.jpg\" class=\"vc_row wpb_row vc_row-fluid vc_custom_1733167979975 vc_row-has-fill vc_general vc_parallax vc_parallax-content-moving gf-skin skin-dark\">\n                                        <div class=\"gf-row-inner gf-container container\">\n                        <div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"g5plus-space space-6a68d599550c7\" data-id=\"6a68d599550c7\" data-tablet=\"250\" data-tablet-portrait=\"250\" data-mobile=\"180\" data-mobile-landscape=\"200\" style=\"clear: both; display: block; height: 250px\"><\/div>\n\t<div class=\"wpb_text_column wpb_content_element mg-bottom-0 text-center\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h2 class=\"mg-bottom-0 mg-top-0 fs-56 uppercase\" style=\"letter-spacing: 10px; line-height: 1.29;\">Terms and conditions<\/h2>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"g5plus-space space-6a68d59955724\" data-id=\"6a68d59955724\" data-tablet=\"250\" data-tablet-portrait=\"250\" data-mobile=\"180\" data-mobile-landscape=\"200\" style=\"clear: both; display: block; height: 250px\"><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t<div class=\"vc_row wpb_row vc_row-fluid\">\n                                        <div class=\"gf-row-inner gf-container container\">\n                        <div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h1>Terms and Conditions<\/h1>\n<p><strong>Effective Date:<\/strong> April 24, 2026<br \/>\n<strong>Website:<\/strong> Mission-B2B.com<br \/>\n<strong>Company:<\/strong> Mission B2B (&#8220;Mission B2B&#8221;, &#8220;we&#8221;, &#8220;us&#8221;, &#8220;our&#8221;)<\/p>\n<h2>1. Acceptance of Terms<\/h2>\n<p>By accessing this website, requesting a proposal, purchasing services, or engaging Mission B2B, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website or services.<\/p>\n<h2>2. Services<\/h2>\n<p>Mission B2B provides business-to-business growth services, which may include:<\/p>\n<ul>\n<li>Lead generation<\/li>\n<li>Appointment setting<\/li>\n<li>Outbound prospecting<\/li>\n<li>Sales development support<\/li>\n<li>CRM support<\/li>\n<li>Email outreach campaigns<\/li>\n<li>Strategy consulting<\/li>\n<li>Other related marketing or sales services<\/li>\n<\/ul>\n<p>Specific deliverables, pricing, timelines, and campaign scope will be outlined in a separate proposal, service agreement, or invoice.<\/p>\n<h2>3. No Guaranteed Results<\/h2>\n<p>While we use commercially reasonable efforts and industry best practices, Mission B2B does not guarantee:<\/p>\n<ul>\n<li>A specific number of leads<\/li>\n<li>Revenue increases<\/li>\n<li>Closed sales<\/li>\n<li>Meeting conversion rates<\/li>\n<li>Response rates<\/li>\n<li>Market outcomes<\/li>\n<\/ul>\n<p>Results depend on many factors beyond our control, including offer quality, pricing, competition, sales process, industry demand, and client responsiveness.<\/p>\n<h2>4. Client Responsibilities<\/h2>\n<p>Clients agree to provide timely cooperation, including:<\/p>\n<ul>\n<li>Accurate business information<\/li>\n<li>Access to necessary systems or accounts<\/li>\n<li>Timely feedback and approvals<\/li>\n<li>Prompt follow-up with qualified leads<\/li>\n<li>Compliance with applicable laws and regulations<\/li>\n<\/ul>\n<p>Delays caused by the client may impact timelines and performance.<\/p>\n<h2>5. Fees and Payment<\/h2>\n<p>Unless otherwise agreed in writing:<\/p>\n<ul>\n<li>Fees are quoted in Canadian Dollars (CAD) or U.S. Dollars (USD)<\/li>\n<li>Invoices are due upon receipt or within stated payment terms<\/li>\n<li>Late payments may incur interest of 2% per month (24% annually) or the maximum permitted by law<\/li>\n<li>Deposits and setup fees are non-refundable once work has begun<\/li>\n<\/ul>\n<p>Failure to pay may result in suspension of services.<\/p>\n<h2>6. Refund Policy<\/h2>\n<p>Due to the time, labour, and custom nature of our services:<\/p>\n<ul>\n<li>Payments for completed work are non-refundable<\/li>\n<li>Monthly retainers are non-refundable once the billing period begins<\/li>\n<li>Refunds, if any, are at our sole discretion unless otherwise required by law<\/li>\n<\/ul>\n<h2>7. Intellectual Property<\/h2>\n<p>Unless otherwise agreed:<\/p>\n<ul>\n<li>Client-owned materials remain property of the client<\/li>\n<li>Mission B2B retains ownership of internal systems, templates, frameworks, scripts, and methodologies<\/li>\n<li>Upon full payment, clients receive a limited right to use deliverables created specifically for their campaign<\/li>\n<\/ul>\n<h2>8. Confidentiality<\/h2>\n<p>Both parties agree to keep confidential any non-public business, financial, strategic, or technical information shared during the engagement.<\/p>\n<p>This obligation survives termination of services.<\/p>\n<h2>9. Acceptable Use<\/h2>\n<p>Clients may not use our services for unlawful, deceptive, fraudulent, abusive, or spam-related activities. We reserve the right to terminate services immediately if misuse occurs.<\/p>\n<h2>10. Third-Party Platforms<\/h2>\n<p>Campaigns may involve third-party tools such as email providers, CRM systems, LinkedIn, ad platforms, or scheduling software.<\/p>\n<p>We are not responsible for:<\/p>\n<ul>\n<li>Third-party outages<\/li>\n<li>Account restrictions<\/li>\n<li>Policy changes<\/li>\n<li>Data loss caused by third parties<\/li>\n<\/ul>\n<p>Use of those services may also be governed by their own terms.<\/p>\n<h2>11. Limitation of Liability<\/h2>\n<p>To the maximum extent permitted by law, Mission B2B shall not be liable for:<\/p>\n<ul>\n<li>Lost profits<\/li>\n<li>Lost opportunities<\/li>\n<li>Indirect or consequential damages<\/li>\n<li>Business interruption<\/li>\n<li>Data loss<\/li>\n<\/ul>\n<p>Our total liability for any claim shall not exceed the amount paid by the client to Mission B2B during the three (3) months preceding the claim.<\/p>\n<h2>12. Indemnification<\/h2>\n<p>You agree to indemnify and hold Mission B2B harmless from claims arising out of:<\/p>\n<ul>\n<li>Your misuse of services<\/li>\n<li>Your breach of these Terms<\/li>\n<li>Your violation of laws or third-party rights<\/li>\n<li>False or misleading materials supplied by you<\/li>\n<\/ul>\n<h2>13. Termination<\/h2>\n<p>Either party may terminate ongoing services according to the notice period stated in the service agreement. If no separate agreement exists, either party may terminate with 30 days written notice.<\/p>\n<p>Outstanding balances remain payable.<\/p>\n<h2>14. Website Content<\/h2>\n<p>All website content, branding, graphics, text, and materials are owned by Mission B2B unless otherwise stated. No reproduction or commercial use without written permission.<\/p>\n<h2>15. Privacy<\/h2>\n<p>Use of our website and services may involve collection of personal or business information. Please review our Privacy Policy for details.<\/p>\n<h2>16. Governing Law<\/h2>\n<p>These Terms shall be governed by the laws of the Province of Ontario and the laws of Canada applicable therein.<\/p>\n<h2>17. Changes to Terms<\/h2>\n<p>We may update these Terms at any time. Updated versions become effective upon posting to this website.<\/p>\n<h2>18. Contact Information<\/h2>\n<p>Mission B2B<br \/>\nWebsite: Mission-B2B.com<br \/>\nEmail: See contact form below<\/p>\n<hr \/>\n<p>By using this website or engaging our services, you acknowledge that you have read and agree to these Terms and Conditions.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"g5plus-space space-6a68d599566d4\" data-id=\"6a68d599566d4\" data-tablet=\"35\" data-tablet-portrait=\"35\" data-mobile=\"35\" data-mobile-landscape=\"35\" style=\"clear: both; display: block; height: 35px\"><\/div>\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f4893-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"4893\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/fr\/wp-json\/wp\/v2\/pages\/8273#wpcf7-f4893-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"4893\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f4893-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"gsf-contact-form form-style-3 clearfix\">\n\t<div class=\"ct-field ct-name\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Name\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"ct-field ct-email\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"ct-field ct-subject\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Subjects\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"ct-field ct-message\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Message\" name=\"your-message\"><\/textarea><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"ct-field ct-submit\">\n\t\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner btn btn-accent btn-sm btn-square\" type=\"submit\" value=\"SUBMIT\" \/>\n\t\t<\/p>\n\t<\/div>\n<\/div><p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"_wpcf7_ak_\"><label>&#916;<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"_wpcf7_ak_js\" value=\"52\"\/><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\ndocument.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );\n\/* ]]> *\/\n<\/script>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<div class=\"g5plus-space space-6a68d5995a9f9\" data-id=\"6a68d5995a9f9\" data-tablet=\"70\" data-tablet-portrait=\"60\" data-mobile=\"40\" data-mobile-landscape=\"50\" style=\"clear: both; display: block; height: 90px\"><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Terms and conditions Terms and Conditions Effective Date: April 24, 2026 Website: Mission-B2B.com Company: Mission B2B (\"Mission B2B\", \"we\", \"us\", \"our\") 1. Acceptance of Terms By accessing this website, requesting a proposal, purchasing services, or engaging Mission B2B, you agree to be bound by these Terms and Conditions. If you do not agree, please do [...]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-8273","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.mission-b2b.com\/fr\/wp-json\/wp\/v2\/pages\/8273","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mission-b2b.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.mission-b2b.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.mission-b2b.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mission-b2b.com\/fr\/wp-json\/wp\/v2\/comments?post=8273"}],"version-history":[{"count":2,"href":"https:\/\/www.mission-b2b.com\/fr\/wp-json\/wp\/v2\/pages\/8273\/revisions"}],"predecessor-version":[{"id":8275,"href":"https:\/\/www.mission-b2b.com\/fr\/wp-json\/wp\/v2\/pages\/8273\/revisions\/8275"}],"wp:attachment":[{"href":"https:\/\/www.mission-b2b.com\/fr\/wp-json\/wp\/v2\/media?parent=8273"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}